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Can Google Walk the Tightrope Between Corporate Earnings and Search Relevance?

Can Google continue to maintain excellent earnings growth while increasing the quality of search?  As successful and profitable as she is – Google has a big challenge ahead of her.  The bulk of her revenue is generated via online advertisements.  In addition to the advertisements generated by Google searches - websites ranging from hobby businesses to huge corporations offer Google advertisements to the public on a daily basis.  Each time a user clicks on one of these advertisements – Google earns money.

Although this sounds fairly straightforward – there’s usually a “catch” to everything.  While Google offers the ads – she is also responsible for determining the rankings of each website carrying those ads.  What does this mean?  Essentially, Google has a potential “conflict of interest” on her hands.  Think about it like this.  Suppose Google wanted to maximize short term revenue by increasing the visibility of all the websites carrying her advertisements – she could easily increase the rankings of those websites – generating more revenue from the ads.  Would she do this?  Google does have an official policy in place which basically says websites carrying advertisements supplied by Google won’t receive a higher ranking than those not carrying those advertisements.  Obviously, there is no reason to question this policy statement.

Often people view Google as an internet search engine without much thought about its identity as a large, publically traded corporation with tremendous expectations from shareholders and upper management to maintain earnings growth – maximizing shareholders wealth.  Make no mistake, Google is a business – and corporate profits come before anything else.  Often you’ll see SEO experts taking shots at Matt Cutts (the head of Google’s Webspam team) However, I don’t believe those people fully appreciate the circumstances under which he operates.

Google leads the market in search engine dominance for one reason – they offer the most relevant search results.  Going forward, the big challenge for Google will be the manner in which they walk the line between pushing websites offering revenue potential vs. the quest to offer highly relevant search results.  In a way, it reminds me of problems encountered by the U.S. automobile industry a number of years back.  Would they sacrifice earnings to increase quality – enabling them to compete with Japanese imports?  Or, would they wait until it was almost too late – greedily pushing earnings at the expense of quality?  Everyone should know the answer to that one.  How will Google handle the challenge?  Let’s hope they do better than the US automobile manufacturing companies.

2 Comments so far (Add 1 more)

  1. This is an interesting question but so far I have seen no tendencies towards better results for anything affiliated to Google. Blogger didn’t get a boost, even though blogger blogs still do rather good but that hasn’t happened after the merge.

    A similar consideration is the Adwords now showing up on top of the organic search results. For long Google was free from this but I guess they decided to make more money and I’ve encountered people that don’t make any difference between the organic results and these selected sponsored links. Everyone is more or less aware that the right column is ads but not everyone is aware that the top results are ads as well.

    I believe that we can feel quite safe after all. Google is a smart enough company to realize that there is a limit to what the visitors will take and when it comes to the search results they seem more or less holy for the Google staff. With good reason, it’s the results that made people migrate to Google and people might do a similar migration if someone else offered better results.

    1. Magnus on October 2nd, 2007 at 5:41 am
  2. Yes. Google understand that while that conflict exists they would be foolish to do anything but try to improve the results. It is very easy for people to switch if someone else offers better results. In the long term it is in Google’s interest to keep users by providing the best results they can. And they have proven they are smart enough and capable of turning that understanding into action. And they will continue to do so.

    2. John Hunter on September 30th, 2007 at 6:23 pm

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