Although it would be impossible to measure the value of kindness – it’s easy to see of feel the effects of the opposite.
I’m not much of a Karma person, but I do know how I like to be treated – with respect and kindness. In turn, I do my best to treat others with respect and kindness. There are many communities on the web where respect and kindness are rare. Personally, I avoid those places.
While not easily measured – we can be certain of the presence of value. For example, I find myself to be more productive and less distracted when I’m treating others with respect/kindness and being treated the same. Productivity and focus equals value. Imagine the added value an organization or community could have if kindness and respect were the norm – rather than the exception? I would suggest the financial return would be tremendous in an environment such as this.
What’s confusing is why so many people refuse to encourage an environment of respect and kindness? Perhaps it’s ignorance? Then again, maybe it’s simply a lack of desire. Once you understand the value in this kind of behavior – you begin to view a rude and disrespectful environment as a type of immature overhead – sucking profits off your bottom line.